Privacy Policy
Customer Support: +971 58 537 1779 · [email protected]
Privacy Policy
At Aesthetic Loft — operated by RC Hub Solution FZC LLC (United Arab Emirates, Licence No. 4416418.01) — we are committed to protecting your privacy and handling your personal data in a secure and responsible manner. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or purchase our products. By using our website or services, you agree to this policy.
1. Information we collect
- Contact information: name, email address, phone number, and shipping/billing address.
- Payment information: card or other payment details, processed by our secure third-party payment gateway.
- Browsing information: IP address, browser type, operating system, and pages visited.
- Purchase information: products purchased, order history and preferences.
2. How we use your information
- To process and fulfil orders, including payments, shipping and returns.
- To communicate order confirmations, shipping updates and answers to your enquiries.
- For marketing, where you have opted in.
- To improve our website and your experience.
- To comply with applicable legal and regulatory obligations.
3. Payment & card data
Your credit / debit card details are never stored, sold, shared, rented or leased to any third parties. Card information is entered directly into our PCI-DSS compliant third-party payment gateway for the sole purpose of processing your payment, and is not passed to any other third party. Aesthetic Loft does not store card numbers on its servers.
4. Sharing of information
We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate (payment gateway, couriers, hosting), or where required to comply with the law.
5. Data security
We implement appropriate measures to protect your personal data from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of any information transmitted to or from our website online.
6. Links to other websites
Our website may contain links to other websites of interest. Once you leave our site, we do not have any control over that other website and are not responsible for the protection and privacy of any information you provide while visiting such sites. Such sites are not governed by this Privacy Policy; please review their own policies.
7. Cookies
Our website uses cookies to improve your experience and remember your preferences. For full details, please see our Cookie Policy. You can manage cookies through your browser settings.
8. Your rights
You may access, correct or request deletion of your personal data (subject to legal retention requirements), and withdraw consent to marketing at any time, by contacting us.
9. Changes to this policy
This Privacy Policy is subject to change at any time without notice. We encourage you to review this page frequently so that you are aware of any updates.
10. Governing law & company details
This Privacy Policy is governed by the laws of the United Arab Emirates. Aesthetic Loft is operated by RC Hub Solution FZC LLC — Business Center, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. Licence No. 4416418.01.
If you have any questions, contact us at [email protected] or +971 58 537 1779.